Once your order has been placed, we will notify you by email as soon as possible to confirm receipt of your order and email you again to Confirm dispatch and therefore acceptance of the order.
In case of Cash on Delivery orders, an order confirmation email will be sent to you. Your order request will only be accepted once you have confirmed your order on the email/ mobile.
Dispatch of all the product(s) ordered, may or may not happen at the same time.
The product(s) will be inspected and packaged prior to handing them over to our trusted delivery partners.
Our delivery partners will bring the package to you as early as possible. In case, they are unable to reach the provided address or at a suitable time, they will contact you to resolve the issue.
We dispatch most orders within 2 business days (excluding Sundays and public holidays).
There are no shipping charges for the orders equal and above the billing value of INR 499. However, if your order is less than INR 499, there will be a shipping charge associated, which will be displayed clearly at the time of checkout.
Pepper Wellness does not ship outside India at the moment.
The estimated delivery time is 2 to 7 days from order confirmation. However, there may be delays for certain pin codes or due to government restrictions or unfavorable weather conditions. You can track the consignment through the Tracking ID provided after the order has been picked up.